Privacy Policy

Last Modified: 20-09-2024

Saigo Video (“we”, “our”, “us”, “Company”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and disclose your information when you use the Saigo Video mobile application (“Platform”).

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1. Acceptance of This Policy

This Privacy Policy forms part of and must be read along with the Saigo Video Terms of Use. By accessing or using the Platform, you consent to the collection and use of your information as described herein. If you do not agree, please do not use the Platform.

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2. Information We Collect

a) Log-in Information

• User ID, mobile number, password
• Gender, IP address, device identifiers
• Indicative age range for eligibility verification

b) Information We Do NOT Collect

We do not collect sensitive personal data such as bank details, credit/debit card information, biometric data, medical records, sexual orientation, or passwords of other services.

c) Content You Share

• Profile details, photos, videos, posts, bio, and comments
• Any content voluntarily shared by you on the Platform

d) Log & Usage Data

• IP address, browser type, device configuration
• Search history, viewed content, interactions
• Metadata such as date, time, and location of posts

e) Cookies

We use cookies to improve user experience and Platform performance.

f) Surveys

If you participate in surveys, we may collect limited personal information via third-party providers.

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3. How We Use Your Information

• Account creation and login authentication
• Customer support and communication
• Security, fraud detection, and compliance
• Personalization based on language and location
• Analytics, research, and service improvement
• Advertising and marketing optimization

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4. Device & Location Information

We may collect device-related data such as operating system, device model, storage availability, camera and media access (with consent), network information, and location data derived from GPS or IP address.

This information is used for security, fraud prevention, personalization, and improving content delivery.

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5. Security Practices

We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

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6. Disclosure of Information

a) Public Content

Content you post publicly may be visible to all users and search engines and may be reshared by others.

b) Group Companies

We may share your data with affiliated companies under common control.

c) Third Parties

• Advertising and analytics partners
• Business partners and service providers
• Government or law enforcement agencies if required by law

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7. Third-Party Services

Our Platform may integrate third-party services such as:

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Facebook

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8. Data Storage

Your data is stored on secure cloud servers provided by Amazon Web Services (AWS), located in India and other jurisdictions.

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9. Your Rights

• Access, update, or delete your account information
• Opt out of promotional emails
• Request data deletion (subject to legal obligations)

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10. Data Retention

We retain your data only as long as necessary for legal, operational, or service-related purposes. Public content may remain in cached or archived systems.

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11. Children’s Privacy

Saigo Video does not knowingly collect data from users under 18 years of age. If such data is identified, it will be deleted immediately.

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12. Virtual Coins & Diamonds

Virtual gifts are converted into Diamonds. Diamonds do not represent real currency, are non-transferable, and their value is determined solely by Saigo Video.

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13. Copyright & DMCA

We respect intellectual property rights. Copyright infringement claims may be submitted via email with required details and verification.

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14. Communications

We may send service-related notifications via SMS or email for security and operational reasons.

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15. Grievance Officer

Name: Prashanta
Email: saigovideoinfo@gmail.com
Response time: within 15 working days